Frequently Asked Questions

Quick answers to common questions. Can't find what you need? Contact us

General

KingshotAuto is an advanced automation tool designed to enhance your Kingshot gameplay. It handles repetitive tasks like resource farming, troop training, and alliance management while you focus on strategy.
Yes. We use sophisticated anti-detection technology that mimics human behavior patterns. Our system has maintained a 99.9% safety record with zero reported bans from proper usage.
We release updates weekly to maintain compatibility with game patches and add new features. All updates are automatic—just restart the application to get the latest version.
Core features include 24/7 resource farming, auto troop training, building upgrades, alliance help, tech donations, rally participation, event completion, intel missions, and smart shielding.

Technical

Windows 10/11 (64-bit), 8GB RAM minimum (16GB recommended), DirectX 11 compatible GPU, and a stable internet connection. The application uses approximately 500MB of disk space.
Download the installer from the Download page, run it as Administrator, and follow the setup wizard. Enter your license key when prompted. The entire process takes under 5 minutes.
Each license is bound to one device at a time. To switch devices, use the HWID Reset feature in your Account page. Self-service resets are available once every 30 days.
First, ensure you're running the latest version (check for updates). If issues persist, try running as Administrator. For unresolved issues, our Discord community and support team can help.

Subscription

We accept all major credit/debit cards (Visa, Mastercard, Amex) and PayPal through our secure Stripe payment processor. All transactions are encrypted and PCI-compliant.
Visit the Account page and click "Manage Subscription" to access the Stripe billing portal. From there you can cancel, update payment methods, or view billing history.
We offer refunds within 7 days of purchase if you've encountered technical issues we cannot resolve. Contact support with your order details to request a refund.

Support

Join our Discord server for the fastest support—our team and community are active daily. For account-specific issues, use the Contact page to reach us directly via email.
Discord: typically within a few hours during business hours (9AM-6PM EST). Email: within 24 hours. For urgent issues, Discord is always faster.
Yes! Our Discord server has thousands of active users sharing strategies, configurations, and tips. It's also where we announce updates and gather feature requests.

Still have questions?

Our support team and community are here to help.